Frequently Asked Questions About CoolIQ Monitoring System

What environments can CoolIQ monitor?

CoolIQ’s versatile solutions monitor temperature and humidity in any environment, including:

  • Restaurants and cafes: Fridges, freezers, and cool rooms.
  • Catering and festivals: Portable cool rooms and food storage.
  • Labs: Incubators and vaccine storage.
  • Wine cellars: Humidity-sensitive wine storage.
  • Greenhouses: Plant growth conditions.
  • Warehouses: Food or pharmaceutical logistics. One logger can monitor up to three areas using External Flat Probes, ensuring flexibility for complex setups.

Which CoolIQ products do I need for my setup?

Your setup depends on the number of areas, WiFi availability, and display needs:

Areas: One logger per area (e.g., four cool rooms need four loggers). Use External Flat Probes for multi-area monitoring (up to three per logger).

WiFi and Distance:

  • WiFi, <50m: G100 Gateway with up to 20 BlueTag loggers (TH30 or TH10).
  • No WiFi: COEUS 4G standalone unit per logger (mobile data, offline data re-uploading).
  • WiFi, >50m or obstacles: COEUS WiFi standalone unit per logger (offline data re-uploading).

Display:

Need readout: BlueTag TH30 (digital display).

No display (e.g., freezers, anti-tamper): BlueTag TH10 (screenless).

  • Thick Panels: Use External Flat Probes for 100mm cool room or warehouse walls. All loggers report to the Freshlink app for real-time alerts and HACCP logs. Contact us (+61489264464) for a tailored quote.

How does the Freshlink app work?

The Freshlink app is your centralized platform for monitoring all CoolIQ loggers (BlueTag TH30, TH10, COEUS WiFi, COEUS 4G):

  • Real-Time Alerts: Receive instant notifications for temperature or humidity deviations (e.g., fridge above safe levels).
  • HACCP Logs: Generate automated, compliant reports for food safety audits.
  • Multi-Area Monitoring: View data from multiple loggers (e.g., fridges, wine cellars) in one dashboard.
  • Offline Reliability: COEUS WiFi and 4G units re-upload data after network recovery, ensuring no data loss. Available on iOS and Android, Freshlink simplifies compliance and protects your business.

What is the battery life of CoolIQ loggers?

Battery life varies by product:

  • BlueTag TH30 and TH10: Rechargeable, approximately 12 months per charge.
  • COEUS WiFi and 4G: Rechargeable, approximately 3 months per charge. Recharge using standard USB chargers. The Freshlink app alerts you when batteries are low.

Can CoolIQ monitor through thick cool room panels?

Yes, for thick panels (e.g., 100mm cool room or warehouse walls):

  • Place the logger outside to ensure signal strength.
  • Use an External Flat Probe to monitor inside, running the probe through a sealed hole.
  • The logger reports internal conditions to the Freshlink app, maintaining HACCP compliance.

Can one logger monitor multiple areas?

Yes, one logger can monitor up to three areas using External Flat Probes:

  • Example: A BlueTag TH30 monitors a fridge (logger placement), a freezer (probe 1), and a wine cellar (probe 2).
  • All data reports to the Freshlink app, providing a unified view for HACCP compliance. This feature reduces costs and simplifies monitoring for complex setups like festivals or labs.

What’s the difference between BlueTag TH30 and TH10?

Both loggers monitor temperature and humidity and report to the Freshlink app, but they differ in design:

  • BlueTag TH30: Features a large, clear digital display for instant readouts, ideal for restaurants or wine cellars.
  • BlueTag TH10: Screenless, suited for freezers, labs, or areas where tampering is a concern (e.g., public spaces at festivals). Choose based on whether you need visible data or a tamper-resistant unit.

Do I need WiFi for CoolIQ monitoring?

No, CoolIQ offers solutions for all connectivity scenarios:

  • WiFi, <50m: G100 Gateway connects up to 20 BlueTag loggers to Freshlink.
  • WiFi, >50m or obstacles: COEUS WiFi standalone unit per logger, with offline data re-uploading.
  • No WiFi: COEUS 4G standalone unit per logger, using mobile data with offline data re-uploading. All options ensure HACCP-compliant data via the Freshlink app.

How does CoolIQ ensure HACCP compliance?

CoolIQ’s solutions are designed for food safety:

  • Real-Time Monitoring: BlueTag and COEUS loggers track temperature and humidity, alerting you to deviations via Freshlink.
  • Automated Logs: Freshlink generates HACCP-compliant reports, reducing audit risks.
  • Reliable Data: COEUS WiFi and 4G units re-upload data after network issues, ensuring no gaps. Ideal for restaurants, catering, and festivals (e.g., Australian Open vendors).

What happens if I lose network connectivity?

COEUS WiFi and COEUS 4G units handle network disruptions:

  • Offline Storage: Loggers store data locally during outages.
  • Data Re-Uploading: Automatically sync data to the Freshlink app once the network is restored.
  • Battery Backup: 3-month battery life ensures continuous monitoring. BlueTag loggers with G100 Gateway require stable WiFi; consider COEUS for unreliable networks.

Can CoolIQ monitor specialized environments like labs or greenhouses?

Yes, CoolIQ is versatile for specialized environments:

  • Labs: Monitor vaccine fridges or incubators with BlueTag TH10 for precision and tamper resistance.
  • Wine Cellars: Use BlueTag TH30 for humidity display and stable conditions.
  • Greenhouses: COEUS 4G for remote setups without WiFi, ensuring plant health.
  • Warehouses: External Flat Probes for large spaces with thick walls. All loggers report to Freshlink for centralized data management.

How do I set up my CoolIQ system?

Setup is simple:

  • Step 1: Install loggers in each area (e.g., fridge, lab incubator) or use probes for thick panels.
  • Step 2: Connect via G100 Gateway (WiFi, <50m), COEUS WiFi (>50m), or COEUS 4G (no WiFi).
  • Step 3: Download the Freshlink app (iOS/Android) and pair loggers for real-time monitoring.
  • Step 4: Configure alerts and HACCP reports in Freshlink. Contact us (+61489264464) for setup assistance or a demo.