Loading...
0
  • Home
  • Terms of service

Terms of service

Welcome to Cool IQ! By accessing or using our website (https://cooliq.com.au) and purchasing our products or services, you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully.

1. Company Information

CoolIQ is an Australian-owned business specializing in wireless cold chain monitoring solutions. We offer a range of products designed to monitor temperature and humidity in storage environments such as freezers, cool rooms, and laboratories.

2. Use of Website

  • You agree to use our website for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Product Information

  • We strive to provide accurate product descriptions, pricing, and availability. However, we do not warrant that the information is error-free.

  • All products are subject to availability, and we reserve the right to discontinue or change product specifications without notice.

4. Orders and Payments

  • Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

  • Prices are in Australian Dollars (AUD) and include GST. Payment must be made in full at the time of purchase.

5. Shipping and Delivery

  • We aim to dispatch orders promptly; however, delivery times are estimates and may vary.

  • Risk of loss or damage to products passes to you upon delivery.

6. Returns and Refunds

  • Our returns policy allows you to return products within a specified period for a refund or exchange, provided the items are unused and in original packaging.

  • Certain products may be exempt from returns for hygiene or safety reasons.

7. Warranty

  • Products come with a manufacturer's warranty where applicable. Warranty details are provided with the product documentation.

8. Privacy

  • We collect and process personal information in accordance with our Privacy Policy, which complies with Australian privacy laws.

9. Limitation of Liability

  • To the extent permitted by law, Cool IQ's liability is limited to the replacement of the product or a refund of the purchase price.

10. Governing Law

  • These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

11. Changes to Terms

  • We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website.